Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Australian Health Care (“we”, “us”, or “our”) collects, uses, stores and discloses personal information through our website https://australiahealthcare.org and related services. We are a privately owned company and are not a government body or official service.

By accessing our website or submitting your information, you agree to the terms of this Privacy Policy.

1. Our Approach to Privacy

We value your privacy and are committed to handling your personal information responsibly.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Together, these laws regulate how personal information is collected, used, stored and shared.

“Personal information” means any information that identifies you or could reasonably be used to identify you.

2. What Information We Collect

We collect information that is reasonably necessary to provide our services and respond to enquiries.

This may include:

your full name
email address and phone number
residential address or postcode
age or year of birth
gender
details about products or services you are interested in
household or lifestyle information
employment or income range
device and technical information (e.g. browser, IP address, mobile type)

We may occasionally collect additional information where it is relevant to the service being provided. Where reasonable, we will explain why that information is being collected at the time.

3. How Information Is Collected

We collect personal information when you:

complete an online form

request information or a quote

interact with our advertisements

subscribe to communications

browse or use our website

We may also receive information from third-party partners. Any such information is handled in accordance with this Privacy Policy.

4. How We Use Your Information

We use personal information to:

respond to enquiries and requests
connect you with relevant third-party service providers
deliver information, offers or updates
improve our website and services
analyse usage and performance
conduct internal research and reporting
comply with legal and regulatory obligations

We may contact you by email, SMS, telephone or post.

5. Sharing of Personal Information

We may share personal information with:

service providers or advertisers related to your enquiry
technology and data-storage providers
professional advisers and contractors
employees and authorised representatives

Information is only disclosed where reasonably necessary to provide our services or operate our business.

We may also disclose information where required or authorised by law.

If our business is sold, merged or restructured, personal information may be transferred as part of that transaction, subject to confidentiality obligations.

6. Overseas Disclosure

Some third-party recipients may be located outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient handles the information in a manner consistent with Australian privacy standards.

7. Data Storage and Security

We store personal information on secure systems located in Australia and the United States.

We use reasonable administrative, technical and physical safeguards to protect personal information from misuse, interference, loss and unauthorised access or disclosure.

Where information is no longer required, we take reasonable steps to destroy or de-identify it, unless retention is required by law.

We cannot guarantee the security of information transmitted over the internet.

8. Data Breaches

If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner in accordance with the Notifiable Data Breaches scheme.

9. Website Analytics and Technical Data

When you visit our website, we may collect:

IP address
browser type
device type
operating system
pages viewed
time and date of access
referring website

This information is used in aggregated form to improve website functionality, performance and content.

10. Cookies and Online Advertising

We use cookies and similar technologies to:

improve user experience
analyse website usage
support advertising and remarketing

Cookies do not contain information that directly identifies you.

You can disable cookies through your browser settings, although parts of the website may not function correctly.

By using our website, you consent to the use of cookies and to the sharing of hashed, anonymised versions of your email address with advertising and analytics partners for ad personalisation purposes.

11. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Access, Correction and Deletion

You may request:

access to personal information we hold about you
correction of inaccurate or outdated information
deletion of your personal information (subject to legal requirements)

Requests can be made using the contact details below. We will respond within a reasonable timeframe.

You may unsubscribe from marketing communications at any time using the link included in our emails.

13. Contact Details

For privacy enquiries, access or correction requests:

Email: XXxxxxxxxxxxxxxxxxxx

14. Complaints

If you have a complaint about how we handle personal information:

Email: xxxxxxxxxxxxxxxxxxxxx

We will investigate and respond as soon as reasonably practicable.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes take effect once published on our website.

We recommend reviewing this policy periodically.